Salesforce has indeed become one of the most preferred on-demand CRM in the current industry. With applications in several areas and integrations, Salesforce testing has moved to the forefront of the necessity of today’s IT industry. All the best to candidates planning for a Salesforce testing interview with the following rundown of all the common questions in this subject. Corresponding answers are also provided, together with explanation of all major topics in the least technical terms.
Basic Salesforce Testing Questions
1. What is Salesforce Testing?
- Salesforce Testing aims at verification of the configuration, customization, and functionality of their applications in order to ensure that they meet business requirements and do function correctly.
2. Why is Salesforce Testing so crucial?
- For the sole purpose of ensuring unique data accuracy and security, improved process proficiency, and flawless user experience.
3. What types of testing are conducted at Salesforce?
- Unit Testing
- Functional Testing
- Integration Testing
- User Acceptance Testing (UAT)
- Regression Testing
- Load/Performance Testing
4. What, then, is manual testing at Salesforce?
- It is the testing of Salesforce features and functions performed manually without the help of any kind of test automation.
5. What automated testings in Salesforce?
- Automation tools like Selenium, Provar, or TestNG are used to check Salesforce applications.
6. Does anyone smell what I smell about sandboxes that are defined in Salesforce?
- Sandboxes are made up of a new set of copies of production where they are employed to perform most of the development, tests, and training on top of the most critical precept of safeguarding live data.
7. Please explain different types of Salesforce sandboxes.
- Developer Sandbox
- Developer Pro Sandbox
- Partial Copy Sandbox
- Full Sandbox
8. Functional Testing and UAT Testing-what are the points of differentiation?
- Functional Testing compares features against the requirements, while UAT makes sure the system is capable of meeting the end-users’ needs.
9. Apex: can you elaborate on the term in Salesforce?
- It is merely a Salesforce-developed language for data manipulation.
10. Visualforce pages test for what is important?
- Ensures these custom user interfaces perform as expected in a variety of scenarios.
Intermediate Salesforce Test Questions
11. What are the integral challenges to Salesforce Testing?
- Dynamic UI changes
- Complex integration
- Frequent updates into Salesforce release
- Testing security and permissions
12. How do you handle Salesforce Updates during the testing?
- By testing new Salesforce releases in the sandbox;
13. What are test classes in Salesforce?
- Test classes are related to Apex classes written to verify the functionality of custom Apex code and trigger logic.
14. What is the coding coverage required for releasing Apex to production?
- You have to have a minimum of 75 percent coding coverage.
15. What is your understanding about custom objects in Salesforce, and how do you go about testing them?
- So custom objects are considered user-defined objects. Their fields, practices, and validations need to be tested.
16. What is validation rule in Salesforce?
- It is a condition to check data input against the conditions mentioned therein, aiming at ensuring data integrity.
17. How do you test Salesforce reports and dashboards?
- Verification and validation of data accuracy, filters, and visual representations as per the requirements would be a major test for them.
18. Define Salesforce integration testing.
- Integration testing means the testing of the data flow and functionality across different connected systems.
19. What are record types in Salesforce, and how do they require testing?
- Record types control feature control behaviours like page layouts and picklist values. These should be tested for role-specific functionality.
20. Which tools can be used for automating Salesforce Testing?
- Selenium
- Provar
- TestNG
- Work soft Certify
- QTP/UFT
Advanced Testing Questions on Salesforce
21. How does one test Salesforce workflows and approval processes?
- o Testing for triggers, actions, time-based workflows, fires, escalation rules.
22. What is SOQL and what is the use of it in testing?
- o SOQL being Salesforce Object Query Language is helpful in fetching data for the purpose of checking during the test.
23. What is the difference between SOQL and SOSL?
- o SOQL is used to retrieve one object at a time, while SOSL returns the search result across multiple objects.
24. How is regression testing carried out in Salesforce?
- o After any update, re-check if the old things are working fine.
25. What are the Governor Limits in Salesforce?
- o Limits established by Salesforce for resource-sharing efficiency.
26. What Are Negative Test Cases in Salesforce Testing?
- o Cases in which invalid data or actions are tested for error catch.
27. How do you validate a SalesForce Lightning component?
- o UI interaction testing, data-binding testing, and testing the performance under various scenarios.
28. What is the significance of API Testing in Salesforce?
- o In this, it is to ensure a transparent exchange of an intact data supplement between systems.
29. What are dynamic dashboards, and how would you test them?
- o Dashboards displaying data by differenciating users; tested by checking visibility of data and filters.
30. What do I do to test data import-export capabilities in Salesforce?
- o Verification of migration data, along with mapping and transformation logic integrity.
Scenario-Based Testing Questions on Salesforce
31. How would you validate the security settings for Salesforce?
- This is usually for testing profiles, roles, field access, and sharing rules.
32. Give a way to explain how to test Triggers in Salesforce.
- Well, like so: Specific test cases for each trigger written for expected correct results and also not.
33. How do we test Custom Workflows in Salesforce?
- Each business requirement will be tested for all conditions, actions, and escalations.
34. How would you test Salesforce communities?
- Test user access, branding, and functionality that is specific to the community.
35. How do you test email templates for Salesforce?
- Content, dynamic fields, recipient list.
36. Test Salesforce mobile application test cases.
- Navigation, synchronization, offline functionality, and data notifications.
37. How do test integration of Salesforce with external systems?
- Inspection of data synchronization, API-request-validation, data response.
38. Against what, would you test Salesforce’s support for multiple languages?
- Checking all labels and translations and ensuring complete functionality is tested in multiple languages.
39. How would you make sure about data consistency in Salesforce Testing?
- Testing data export and import, deduplication, and validation rules.
40. How do you confirm the testing of Salesforce campaigns with sample test scenario?
- Checking that member statuses, ROI calculations, and qualifying lead conversion are accurate.
Salesforce Release Testing Questions
41. What is Salesforce Release Testing?
- Testing new features, enhancements introduced in Salesforce updates, fixes.
42. What is a Salesforce Winter/Spring/Summer Release?
- Seasonal upgrades by Salesforce introducing new features and improvements.
43. How do you test Salesforce during a release?
- Utilize release notes to determine areas to be put for testing in a sandbox.
44. How to test Salesforce Lightning Experience enablement?
- Check for UI, performance, and feature compatibility in Lightning.
45. How do you perform end-to-end testing in Salesforce?
- Run scenarios of complete workflows under single modules and across system-level integrations.
46. What is the role of change sets in Salesforce Testing?
- Flexibility for the testing of deployments of configuration changes between various Salesforce orgs.
47. What is the significance of testing field history tracking in Salesforce?
- Assurance for field history tracking functioning for audit trails.
48. How do you test Salesforce batch processes?
- Has to ensure that all scheduled jobs must be in place, with the system running smoothly and efficiently.
49. How do you test Salesforce chatter functionality?
- Ensure news feed, groups, and user notifications are tested.
50. What is the methodology for the validation of Salesforce Einstein functionalities?
- Validate predictive analytics, insights, and AI recommendations.
Miscellaneous Salesforce Testing Questions
51. What are the best practices related to Salesforce Testing?
- Use sandboxes, test automation, focus on security, and perform regular regression tests.
52. What is the importance of including page layouts in a test?
- Initialize-Activate checkbox and write down what the visible and available conditions are for each unlocked field for that ordered record type and profile.
53. What is OmniStudio, and how do you test it?
- Salesforce’s low-code platform for complex process modeling and validation of UI and data processing.
54. How do you ensure testing coverage in Salesforce?
- Use test classes, automation, and manual testing to cover all scenarios.
55. What is dynamic Apex, and how do you test it?
- Dynamic Apex is an Apex code that can change at runtime; ensure robustness, flexibility, and performance.
56. How do you test Salesforce license management?
- Validate user access and permission according to license type.
57. How do you proceed with your Salesforce test data?
- Anonymous or sandbox-restricted test data.
58. How do you test Salesforce custom apps?
- Check functionality, integration, and performance.
59. What steps should you follow in writing effective test cases for Salesforce?
- Scenarios, input, expected outcome along with the test step definitions.
60. What is Provar, and how does it help with Salesforce Testing?
- A native Salesforce test automation tool easing the process of functional and regression testing.
Conclusion
Salesforce testing is essential in maintaining functionality and importantly CRM reliability. It is the tester’s role to understand the important tests, testing tools to use, and the possible scenarios to consider specific to the testing assigned. The given questions might make interview preparation more effective and an added resource to better expertise on Salesforce testing topics.
Are you preparing for a Salesforce testing role? Let us know in the comments which question you found most valuable!
This content is formulated to include Salesforce testing, manual testing, and application testing in easy-speak and keyword-directed language for all, including beginners.
